Frequently Asked Questions

Our minimum order quantity is just 6 units for most products. This makes it easy for small businesses and startups to get started with custom branded products.

Simply browse our products, use the online design tool to customize your item, and add it to your cart. You can also request a free mockup from our design team before placing your order.

Yes! We offer free product samples so you can check quality before committing to a larger order. Request samples through our contact page.

Most orders ship within 3-5 business days after artwork approval. Standard shipping within the US typically takes 3-7 business days after dispatch.

Yes, we ship to most countries worldwide. International shipping times vary by destination, typically 7-14 business days.

Shipping costs depend on order size and destination. Orders over a certain amount qualify for free shipping. Exact rates are calculated at checkout.

We offer a satisfaction guarantee on all products. If you're not happy with your order, contact us within 30 days and we'll make it right with a replacement or refund.

Custom products can be returned if there is a defect in printing or product quality. We cannot accept returns on custom items due to change of mind.

We accept AI, EPS, PDF, PNG, and JPG files. For best results, provide vector files (AI, EPS, PDF) with at least 300 DPI resolution.

Absolutely! We offer a free design service. Send us your logo or ideas and our design team will create a custom mockup within 24-48 hours.

Our online design tool lets you upload your artwork, add text, choose colors, and see a real-time preview of your product. No design software needed.

Yes! We offer automatic volume discounts: 10% off on 6+ units, 20% off on 24+ units, 30% off on 48+ units, and 40% off on 100+ units.

Apply through our wholesale registration page. Once approved, you'll get access to exclusive pricing, priority fulfillment, and a dedicated account manager.

We accept all major credit cards, PayPal, Apple Pay, Google Pay, Klarna, and Afterpay. For wholesale orders, we also accept bank transfers.

Yes, all transactions are processed through secure, PCI-compliant payment systems with SSL encryption to protect your data.

Click the Sign Up button at the top of the page and fill in your details. You can also create an account during checkout.

Click 'Forgot Password' on the login page, enter your email address, and follow the instructions in the reset email.